Rujukan Laman

Terms & Conditions at ibet688

Open an account with ibet688 and these terms govern how you use the lobby, make deposits via Touch 'n Go, GrabPay, Boost dan FPX, play live tables and…

18+ onlyMalaysia regionsClear bonus termsVerified payoutsAccount security
Explore Lobby Read FAQ
ibet688 Terms & Conditions at ibet688
CONTACT US

How to reach us about terms or account issues

If you have questions about these terms, need clarification on bonus wagering requirements, or want to dispute a transaction, our support team is available through live…

Live Chat Open the chat widget in the lobby footer and send your question about account…
Email Support Send a detailed message to our support inbox if you need to attach documents…
FAQ Library Browse our FAQ section for immediate answers to common questions about age requirements, eligible…
POLICY FRAMEWORK

How we handle your account data and enforce these terms

We collect your name, email, date of birth, and payment details when you register so we can verify your age and identity, process deposits through Touch 'n Go…

Data Collection

When you register we ask for your full name, email address, date of birth, and a password.

Cookie Use

We use cookies to keep you logged in across sessions, remember your language and currency preferences, and track which game…

Account Security

Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication in your account settings and…

Payment Records

We log every deposit and withdrawal with timestamps, amounts, and payment method details so we can reconcile transactions if you…

Data Retention

After you close your account we retain your transaction history and identity documents for the period required by local regulation…

Access & Changes

You can view your account details, update your email or phone number, and download a summary of your activity from…

Frequently asked questions about our terms

You must be 18 years of age or older and reside in a region where online gaming is permitted by local law. During registration we verify your date of birth and may request ID documents before approving your first withdrawal to confirm your identity and age.

No. Our terms allow only one account per person. If we detect multiple accounts linked by payment method, device, or personal details, all related accounts will be suspended and any bonus funds or winnings forfeited. Stick to a single account to stay compliant.

All deposits must come from a payment account registered in your own name. If we find that a deposit originated from a third party during our verification checks, we will return the funds to the source and may freeze your account until you provide proof of ownership.

Each bonus has an expiry period shown in your account dashboard, typically ranging from a few days to a couple of weeks. If you do not complete the wagering requirement before the deadline, the bonus credits and any winnings derived from them will be removed from your balance.

Deposits are final once they clear into your wallet. We do not process refunds on cleared deposits unless there is a verified platform error. If you do not want to play, you can leave the funds in your account or withdraw them after meeting any minimum play-through requirements that apply to your deposit method.

We retain your transaction history, identity verification documents, and account activity logs for the period required by local regulation in Malaysia, then securely delete them. If you want to know the exact retention period or request early deletion where permitted, contact our support team with your account ID.

Open a live chat session from the lobby footer or send an email to support with your account ID, the transaction reference number, and a description of the issue. Our team will investigate within 24 hours and either correct the error or explain the transaction if it was processed correctly.

Related Pages

ibet688 Malaysia Dragon Fishing ibet688 Login Register Panda Pow